April 19, 2010

Pressure Sores and Decubitus Ulcers in Nursing Homes

Sadly, preventable pressure sores (also known as decubitus ulcers and bedsores) frequently occur after an elderly person is admitted to a nursing home. What is a pressure sore? It is an area of skin that has broken down because a person has stayed in one position too long without shifting their weight. Constant pressure on one location will reduce blood supply to the area, and the tissue around that area will die. An estimated 17 to 28 percent of nursing home residents will develop at least one pressure sore.

Nursing home residents are frequently unable to turn themselves or move with normal frequency. As a result, they must rely on their caregivers at the nursing home to move them regularly. But too often, nursing home residents just aren't moved enough.

Bedsores are categorized according to four different stages, from Stage I (the mildest) to Stage IV (the most severe).

Stage I
A reddened area on the skin that does not turn white when pressed. A pressure ulcer is beginning.

Stage II
An open sore or a blister has developed. The skin around the ulcer is often irritated and red.

Stage III
The sore has formed a crater. Damage below the skin can easily be seen.

Stage IV
The sore has become so deep that there is damage to muscle, tissue, bone, tendons, and/or joints.

Pressure sores frequently become infected, and we often hear reports from new clients of a foul odor. Infections can be critically serious. The tissue around the bedsore can become very warm to the touch.

How can bedsores be prevented?
There are a number of things that nursing homes should be doing to prevent pressure sores from developing in their residents. There are also many things that can be done to heal pressure sores before they worsen. Here are a few. First, nursing home residents who are bedridden, or who suffer from diabetes, circulation problems, incontinence, or mental disabilities must be checked for pressure sores daily. Second, they must have their position changed every two hours. Third, items such as pillows and foam products can be used to reduce pressure. Fourth, residents must be provided with enough healthful food and water. Fifth, skin must be kept clean and dry. Sixth, after urination or a bowel movement, make sure the resident's skin is promptly cleaned and dried.

When a nursing home resident develops pressure sores, it can be a sign of a serious neglect problem. We recommend that you obtain photos of the wound, but first and foremost, the nursing home resident needs active medical intervention to prevent pressure sores from worsening.

Continue reading "Pressure Sores and Decubitus Ulcers in Nursing Homes" »

April 12, 2010

How to Choose a Nursing Home for Your Loved One

I am very often asked this question. The first thing I tell people is to choose a non-profit nursing home, if you find a suitable one. Non-profit nursing homes are not perfect. In fact, some non-profit nursing homes have seen some shocking neglect and abuse. However, some of the very best care can be found in good non-profit nursing homes. As a general rule, avoid a for-profit nursing home. The reason for this is that the profit motive very often leads some corporate decision-makers to under-staff and under-supply nursing home facilities. However, in many communities there is no suitable non-profit choice, and in any case, there are things you should look out for in any nursing home. Here is a list of things to consider:

1. - Choose a non-profit nursing home, if possible.

2. - Spend a lot of time making multiple visits to various nursing homes before you make a decision.

3. - Visit your final few choices on holidays, on Sundays, and in the afternoon and evening.

4. - Do not become fixated on fancy lobby furniture, art on the walls, or nice indoor plants. Those things are not good indicators of quality care.

5. - Understand that a guided tour of the facility is usually nothing more than a sales presentation. A guided tour is not a good way to judge a nursing home.

6. - Speak with the residents. Ask them what they think of the care they receive at the facility. Take their comments seriously. How is their grooming? Is everyone in a fog, or can some of the residents carry on a normal conversation? Talk to bedridden residents and residents in wheelchairs. If the facility will not let you speak to the residents, this can be a major warning sign.

7. - Eat a meal yourself to judge the food quality. Don't take the nursing home's word at face value. Visit during mealtimes, and observe whether and how much the residents are eating. Are bedridden residents adequately assisted with eating, or are trays of cold food simply left beside the resident without any assistance?

8. - Are pitchers of fresh water within easy reach of every resident's bedside?

9. - How does it smell? If rooms, hallways, and the residents themselves smell of urine, feces, or worse, this probably indicates that the residents are not being changed frequently enough. This is a very serious matter, and can easily become life-threatening, and even fatal.

10. - Are there enough certified nursing assistants (CNAs) on staff during all three shifts? Ask residents if the facility has enough staff in private.

11. - Every facility receiving Medicare funds must have the latest State Survey of the facility ready for you to review. Read the State Survey in detail, and look for potential problems. Also, review Medicare's own online comparison and rating of each nursing home here.

12. - Speak with family members of the residents. Ask them about any problems. Take their answers seriously.

13. - Meet the Director of Nursing, the Medical Director, and the Administrator. Is delivering the highest level of care possible their primary focus? Does the Medical Director visit with each resident frequently (daily or weekly)?

14. - Ask if the facility allows you to install a computer camera (a so-called "granny cam"), so that you can monitor your loved one's room when you are away. If the answer is "no," ask yourself why such cameras wouldn't be encouraged.

Continue reading "How to Choose a Nursing Home for Your Loved One" »

April 4, 2010

More Warning Signs of Nursing Home Abuse and Neglect

Here are some more warning signs that could mean that your loved one is being neglected or abused:

1. Your loved one frequently becomes ill, and you and/or the physician are not immediately notified.

2. Incidents involving fractures or broken bones, particularly broken hips.

3. Over-medication.

4. The unexplained death of your loved one.

5. Another resident injuring your loved one.

6. Injuries occurring during a so-called "wandering" episode, where the staff is not aware that your loved one has gone missing for a period of time.

7. Neglecting your loved one's daily necessities, including food, water, and clothing.

8. Failing to care for your loved one's existing medical conditions.

9. Your loved one becomes malnourished or dehydrated.

10. Your loved one's clothing goes missing.

11. Your loved one's personal hygiene suffers.

12. Failing to provide necessary medical attention.

13. Forcing your loved one to stay in their room.

14. Slapping, pushing, shaking, or beating your loved one.

15. Your loved one suddenly has open wounds or cuts.

16. The nursing home cannot or will not explain your loved one's condition.

17. Under-medicating your loved one.

18. Unreasonable physical restraints.

19. Over-use of chemical restraints or psychotropic medications.

20. Sexual Assault or Rape.

21. Physical Assault or Battery.

22. Your loved one suddenly wants to be isolated all of the time.

23. Unusual behavior suddenly develops in your loved one.

24. Sudden personality change.

25. Your loved one suddenly becomes withdrawn.

26. Your loved one is very upset emotionally or becomes extremely agitated.

Continue reading "More Warning Signs of Nursing Home Abuse and Neglect" »

April 3, 2010

What Should You Do If You See Warning Signs?

As the percentage of seniors in our society gets larger and larger, more and more people are being cared for in assisted living communities, rest homes, and nursing homes. The quality of care in these homes must be at a high level, because the medical issues facing their residents are as complex as they are numerous. Sadly, however, many nursing homes are staffed by an inadequate number of nursing assistants. Nursing staffs are frequently not given proper training, adequate supplies, or sufficient compensation. They work longer hours than they should. They aren't given the tools they need to do their job. It is a disaster waiting to happen - and disasters are happening in many nursing homes and assisted living facilities all over our country. It is a silent epidemic.

Nursing home residents are a highly vulnerable population. Very often, the residents are relatively isolated, too, and this makes them an easy target for substandard care.

Warning signs include:

injuries requiring hospitalization or emergency treatment,

extreme weight loss,

repeated falls,

medication errors,

elder reports of abuse,

unexplained bruising,

pressure sores (decubitus ulcers), and

infections.

These are just some of the warning signs. There are many more.

So, what can you do? First and foremost, visit frequently. Visit on Sundays, on weekends and holidays, and at varying times of day. Second, talk to the Administrator, the Director of Nursing, the Doctor (Director of Medicine) and the nursing home's Social Worker. Third, talk to the nursing staff. Fourth, talk to the ombudsman in your state. If your loved one was or is in a South Carolina nursing home, feel free to call me at (803) 808-9600, and I can provide you with the name and telephone number of the ombudsman assigned to the appropriate county.

Continue reading "What Should You Do If You See Warning Signs?" »

April 2, 2010

What is Elder Abuse?

People frequently ask me, "What exactly is elder abuse?" The phrase "elder abuse" simply means the physical, emotional or sexual abuse or neglect of an older person. Every year, many thousands of older Americans are mistreated in their own homes, in elder care facilities, and in nursing homes. We see an increasing number of older people being abused and neglected in nursing homes, and many believe that the root of the problem is greed.

Let me explain.

A lot of nursing homes and elder care facilities are for-profit. That means that behind all of the niceties, their chief motive is to make as much money as they possibly can. There is nothing wrong with earning a profit, but some nursing homes take things too far. A lot of facilities are intentionally understaffed - to save costs and boost profits. The care of your loved family member is often left to poorly-trained, overworked, and under-paid nursing assistants (sometimes called CNAs). A lot of facilities make it a habit of operating with far less staff than is required by state law. Many facilities do not perform background checks on their new hires, so you don't really know who is given the responsibility to take care of your loved one. The work is highly stressful, too, so burnout, lack of sympathy for the nursing home residents, negative job attitudes, and ultimately sometimes abuse can occur.

It's scary, but it is preventable, too. Nursing homes do not have to let their facilities get beyond their control. A lot of these homes rake in unbelievable amounts of profits. It is when patient care suffers at the hands of profits that we are called upon to step in.

Continue reading "What is Elder Abuse? " »

March 2, 2010

A Biker Gang for Nursing Home Residents?

It's true. Well, it's sort of true.

The Bethesda Retirement Center, a not-for-profit home near Chicago, recently organized a night out at a biker bar called the Evil Olive after nursing home resident Elizabeth Barrett asked about it. A group of residents wanted to go, so the facility's life enrichment director put it together. Ms. Barrett had the idea of the residents dressing up as bikers for their night on the town. So, one man and seven women, ranging in age from sixty-five to ninety-seven and dressed up in full biker regalia, and invaded the Evil Olive. The Chicago chapter of A.B.A.T.E. showed up numerous members for the event, as did the Latino American Motorcycle Association. About 100 people attended, to help raise funds for a touch-screen computer for the residents to use for internet access back at the home.

Some of the experienced bikers in the crowd had planned to go for a spin on their motorcycles with the residents, but the night was too cold. Maybe next time. Thanks go to Chicago's NBC affiliate for reporting.

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February 18, 2010

Hidden Camera Evidence Helps Jury Measures Damages at $7.75 Million Dollars

After two careful days of deliberation, citizens in Ventura County, California determined that stroke victim Maria Arellano had been harmed profoundly - so profoundly that they measured the harms at $7.75 million dollars. Mrs. Arellano was nearly seventy years old, when she entered the Fillmore Convalescent Center for care, after she had suffered a debilitating stroke.

During a visit with her in 2006, Mrs. Arellano's family members noticed that she had unexplained bruises. Alarmed, they notified the administrators of the nursing home. The nursing home, however, decided not to investigate at all, according to reports. Still concerned, the family set up a hidden camera on a side table, to capture what was happening when they could not be there. You see, Mrs. Arellano could not speak because of the stroke.

What the family saw shocked them.

Nursing home employee Monica Garcia was seen slapping Mrs. Arellano. Garcia bent back her wrists and fingers. She pulled Mrs. Arellano by her hair. Garcia was violent and cruel in her treatment of her helpless patient.

What's worse is that the nursing home knew there was a problem with Garcia, but they allowed her to work with the residents anyway. At the trial, the jury saw evidence that a number of families had complained about potential abuse inside the nursing home, and at least one other family had named Garcia in writing.

The Arellano family offered to settle their legal claims for $500,000 - but the Fillmore Convalescent Center offered them nothing - not a penny - to settle the case.

Continue reading "Hidden Camera Evidence Helps Jury Measures Damages at $7.75 Million Dollars" »

February 10, 2010

Problems in Long-Term Care Hospitals are Common - and Dangerous

In yesterday's New York Times, Alex Berenson reported on an under-appreciated threat to thousands of vulnerable patients in our country. More than 400 long-term acute care hospitals have opened across the country in the past quarter century. Just like the majority of nursing homes, many of these long-term care hospitals are owned by for-profit corporations, whose profits can increase dramatically when the facility is understaffed. The article focuses on the biggest player in the long-term care industry: Select Medical Corporation, a Pennsylvania based, for-profit corporation which owns 89 long-term care hospitals.

Berenson examined government inspection reports, evidence from lawsuits, and federally-mandated reports, before he concluded that there is reason for concern about the care being given to the patients in Select Medical Corporation hospitals, and in other long-term care hospitals around the country. For example, according to the article, Select hospitals were cited nearly four times more often for Medicare violations than the rate for regular hospitals in 2007 and 2008. Also, long-term care hospitals have a significantly higher rate of bedsores and infections than the rate in regular hospitals. These problems, according to the Times, can be traced directly to the understaffing of these hospitals.

Not enough staff creates poor care. It's that simple.

In our area, Select Medical Corporation owns facilities in Atlanta, Augusta and Savannah, Georgia; Durham and Winston-Salem, North Carolina; and Bristol, Knoxville and North Knoxville, Tennessee.

Select Medical's biggest competitor is another for-profit, publicly-traded company, Kindred Healthcare. Kindred Healthcare has facilities nearby in Charleston, South Carolina; Atlanta, Fayetteville, Marietta, and Savannah, Georgia; and in Chapel Hill, Durham, Gastonia, Graham, Greensboro, Kinston, Lincolnton, Monroe, Raleigh, Rocky Mount, Scotland Neck, Wilmington, and Zebulon, North Carolina.

Whether it is a nursing home or a long-term care hospital, when there is a high turnover rate, and a long-term understaffing problem, patient care will inevitably suffer, and preventable injuries and deaths can occur.

Continue reading "Problems in Long-Term Care Hospitals are Common - and Dangerous" »

February 10, 2010

New York Citizens Value Damages to Nursing Home Resident at $18.75 Million

The mistreatment of John Danzy was so bad that it made history in the State of New York. His case was the first in New York State where a jury decided that punitive damages had to be awarded against the nursing home that neglected him.

John Danzy was 76 years old, and an Alzheimer’s patient who was placed in the care of the Brooklyn Queens Nursing Home in Brooklyn in 2002. According to the Danzy family, when he was admitted into the nursing home, he was walking without assistance, and he weighed almost 250 pounds. His condition rapidly changed as the nursing home began to "care" for him. After only nine months Mr. Danzy could no longer walk, he lost 100 pounds, and twenty bedsores riddled his body.

When his family discovered his condition, Mr. Danzy was transferred to another facility, but it was too late. He unfortunately succumbed to infections in the bedsores. To make matters worse, when Mr. Danzy’s family expressed concern over the treatment that Mr. Danzy had endured, the nursing home reportedly altered their records to make them appear that they were giving Mr. Danzy the attention and care that is required by law, according to reports. An FBI specialist who examined the records testified that over one hundred alterations were made to the nursing home records before they were provided to Mr. Danzy's family. The good citizens of New York who served on the jury did not appreciate the nursing home's apparent attempt at creative writing. Mr. Danzy’s estate was awarded $3.75 million for the pain and suffering Mr. Danzy endured at the end of his life, and to punish the nursing home for its egregious conduct, the jury added an additional $15 million.

Continue reading "New York Citizens Value Damages to Nursing Home Resident at $18.75 Million" »

January 13, 2010

$7.5 million Verdict for damages done by Ventura, California Nursing Home

Through no fault of her own, Maria Arellano had suffered stroke. That stroke left her unable to speak. Communication with anyone became profoundly difficult. She was 71 years old when she began residing at the Florence Convalescent Center in Ventura, California. Maria's family placed her there for professional around-the-clock care to be provided to their loved one. What happened next was horrible, but Maria couldn't tell anyone what was happening. Little did her family know the horrors this woman would endure in her silence.

Family members came to visit her often. Soon, they started noticing strange bruising on Maria’s body. Naturally, this worried them. It worried them enough to talk to the folks in charge of the home. They wanted to know what was causing all the bruising. But according to the family, their inquiries and complaints went unanswered. So they did what any reasonable family would do to protect their loved one. They set up a video camera in her room and hid it on her nightstand. And what they caught on tape was unthinkable.

It showed an employee of the nursing home, Monica Garcia, slapping the helpless Maria, pulling her around by her hair, painfully bending her fingers, neck, and wrists, and shoving and pushing her around in a shower chair. Monica Garcia ended up being charged for criminal battery. Ms. Garcia pled no contest and served only 10 days on work release. Maria’s family filed suit against the facility for hiring and keeping on staff such a person, and a jury of citizens awarded $7.5 million against the facility for the harm done to Maria.

Continue reading "$7.5 million Verdict for damages done by Ventura, California Nursing Home" »

September 3, 2009

Charleston Nursing Center in Mt. Pleasant, South Carolina, Causes Wrongful Death, According to Loved Ones

Sixty-nine year old Raymond Hollingsworth suffered from Crohn’s disease and dementia. On July 22, 1999 he was admitted to the Charleston Nursing Center located in Mt. Pleasant, South Carolina. At the time, he had just a small, dime-sized blister on his left heel. Within 47 days, Mr. Hollingsworth had nine Stage III and IV bedsores. These are pressure sores that have developed to the point where destruction has extended to below the skin tissue, creating a deep cavity. Loss of skin also occurs, along with damage to the muscle, bone, and tendons and joints. He also suffered from contracture of the muscles which is a permanent shortening of muscles or tendons due to extended periods of stress on the muscles or tendons. Once contracture of the muscles occurs, it can only be surgically corrected. Due to the severity and amount of infection in his left leg due to the pressure sore on his heel, Mr. Hollingsworth's left leg ended up being amputated below his knee. After the surgery which removed his lower leg, Mr. Hollingsworth was returned to Charleston Nursing Center. Unfortunately, his care apparently did not improve. He continued to suffer from infections and numerous bed sores there, until the time of his death in October of 2000, barely over a year after he was first admitted. Mr. Hollingsworth’s wife, Jean Hollingsworth, understandably pursued a claim for wrongful death. The nursing home settled the case for $950,000.00.

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July 29, 2009

When Nursing Homes Put Their Profits Above Your Loved One's Care

When they can no longer care for themselves, elderly people still deserve good care. They deserve to be treated with dignity. Sadly, nursing home corporations frequently do not provide humane treatment to our loved ones. Some of the things that happen inside nursing homes are just appalling. Even so-called “nice” nursing homes can often provide awful care to the residents when the doors close and the family leaves. Fancy carpet and elaborate wallpaper does not indicate that quality care is being provided. The controlling nursing home corporation is often just too cheap to hire enough qualified people to provide good care. These corporate executives are often more interested in padding their profits, than they are in the vulnerable human beings who rely upon them for care.

It is a betrayal of our trust – pure and simple.

Poor treatment causes painful (and even deadly) decubitus ulcers (bedsores), unsanitary conditions, repeated infections, dehydration, dramatic weight loss, falls, broken bones, and sometimes even death.

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July 29, 2009

Mold Investigation Reveals Secret Video Recorders in Florida Nursing Home

In May of 2009, while investigating Charlotte Harbor Healthcare, a nursing home in Port Charlotte, Florida, for mold, investigators found much more.

According to press reports, secret cameras were tucked away above several residents’ rooms and above the staffs’ break room. The cameras were set to run 24 hours a day and were fed to a closed-circuit television that was in the administrator’s office. The administrator apparently stated that the system was set up to deter theft and in some cases to prove theft. However, there is no proof that thievery had ever been a problem at the home. It was later discovered that no resident or family member have ever been advised that their privacy was being invaded by the clandestine cameras. To further this nursing home’s woes, the mold investigation proved positive. Mold in a nursing home can be particularly problematic due to the fact that residents are prone to respiratory illnesses.

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July 29, 2009

Beware of Nursing Care Scams

Constantinha Charron of Richland County, South Carolina, was arrested and charged with swindling, exploitation of a vulnerable adult and perjury. Ms. Charron operated through a company called Caring Hearts and Hands. According to reports, Ms. Charron told clients that she was a certified care giver to elderly people. One client gave Ms. Charron a blank check with the express instructions that it was not to be cashed until certain Medicaid claims had been processed. Apparently Ms. Charron never processed the claims, then went ahead and cashed the check in the amount of $780.00 to her benefit.

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July 29, 2009

$1.3 million Verdict against California Nursing Home

82 year old Elaine Stinson was suffering the effects of Alzheimer’s disease as well as recovering from hip surgery. Her 92 year old husband, Alvin, couldn't care for her so he placed her in the Leisure Palms nursing home, a small six bed facility in Fallbrook, California.

About three months later, on one of his regular visits to see his wife, Alvin found his wife unresponsive. He immediately called 911 and she was taken to the hospital. She was found to have bruising on her head and broken ribs, as well as punctured lung.

Eventually, after much effort, Alvin found out that Elaine had fallen the night before, but the nursing home decided that all she required was to be put back in bed. No one called her family nor was any doctor called in to check on her after the fall.

It took nearly a year for Elaine to recover from her fall. Although he was 92 years old, Alvin was no pushover when it came to Elaine. Alvin went to court because of how the nursing home had treated his sweetheart. After a long battle, the jury members determined that Elaine's medical bills and the harm to her should be valued at $1.3 million. Sadly, Alvin did not live to see justice done.

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July 13, 2009

Texas Nursing Home Neglects Resident, Causes Death

Wyvonne Fuqua suffered from dementia. She was placed in the Heritage Western Hills Nursing Home in Fort Worth, Texas. She stayed there for just two years. Although her family visited her frequently, the dementia she suffered caused Wyvonne never to complain about the treatment she was receiving or the pain she was in. When she was finally transferred to another facility, it became clear that she had become severely dehydrated and malnourished at Heritage Western Hills. Even worse, she also had 16 bedsores covering her body that revealed fatty tissue and rotting skin that in some cases went all the way to the bone. She died within two months of her removal from Heritage Western Hills. Her family would later find out that the nursing home had been cited twice by the Texas Department of Human Services before for neglecting Wyvonne. (The nursing home had failed to inform the family as required by law). When Ms. Fuqua’s family took the nursing home to court, the jury was so outraged by the games the nursing home played, they awarded $10 million in punitive damages over and above what the family had asked for in the complaint. The total verdict was for $312.8 million.

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July 13, 2009

Poor Care Causes $54 million Verdict against a New Mexico Nursing Home Corporation

In December of 2004, Lori Keith was preparing for her mother to come home from the nursing home. Barbara Barber had only one week left at ManorCare's Camino Vista nursing home in Albuquerque, New Mexico and then she would be back in the comfort of her daughter’s house. Unfortunately she never made it. She died in a puddle of blood, vomit and dirty sheets. Right after her death, the staff at ManorCare immediately scrambled to clean up the scene of her death disposing of any evidence of how Barbara really died. ManorCare then altered Barbara’s medical records to make it appear that she was well cared for over the course of her stay. ManorCare acknowledged that there were some time discrepancies in the medical records but insisted that understaffing was not an issue in Barbara’s case. After seeing the real truth and the evidence, a jury wasn’t buying ManorCare's story. In June, 2007, they awarded $54,000,000 for her mother’s pain and suffering.

What I hope, more than anything here, is that ManorCare learned a lesson, and that they will hire enough qualified staff to care for all their residents. All of them. ManorCare is a giant corporation, and thousands and thousands of lives are at stake.

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July 8, 2009

A Disturbing Story From Florida: Nursing Home Resident’s Death Goes Unnoticed by Staff in Florida Nursing Home

Seventy-seven year old Gloria Baral was dying. She had cancer. She didn’t have much time left. But imagine her family’s shock when they walked into her room at the Orchard Ridge Care and Rehabilitation Center in New Port Richey, Florida, to find her slumped over in her wheelchair, dead. What was even worse was that she had been dead for quite some time.

When her daughter first walked into Gloria's room, she just thought that she was slumped over. Gloria's daughter immediately ran to her side to help Gloria up, only to notice that her mother’s body was no longer warm. In fact, her body was cold. How long had her mother gone unnoticed in this condition? Gloria’s daughter also noticed that there was no call button within reach of her mother. The nursing home informed the daughter that they had just recently checked on her mother. And according to the funeral home, Gloria’s time of death is listed as 9:00 a.m. on June 21, 2009. But Gloria’s daughter disputes that finding. She arrived at the nursing home about 9:30. How could a body get that cold in just under half an hour? No one will ever know what happened in the last hours of Gloria Baral’s life. They will never know if she suffered or passed peacefully. Gloria’s family has filed an official complaint against the nursing home and may well pursue legal recourse, to ensure that no other resident or family member will suffer in the same way.

Thanks go to our local CBS affiliate, WLTX, for picking up this story. It is critically important that the public be made aware of what is really going on inside our communities' nursing homes.

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June 25, 2009

Verdict Report: Family Awarded $20 million Against Negligent Lexington, Kentucky Nursing Home

Mr. Loren Richards was 84 years old and a resident of the Beverly Health and Rehabilitation nursing facility located just outside of Lexington, Kentucky. On March 2, 2002 he died. In the days leading up to his death, he had constantly cried out for help because he had terrible pains in his stomach. He anguished pleas were ignored and untreated by the nursing home staff. He was finally told that he was suffering from an impacted bowel. By then was too late. He soon died as a result of the nursing home's culture of negligent lack of care. His family filed suit against the nursing home for the staff's knowing disregard of Mr. Richards. A local jury carefully considered all the evidence from both sides, and awarded compensation of $20 million.

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June 22, 2009

Troubled West Palm Beach, Florida Nursing Home is Racking Up Fines

Azalea Court, a nursing home in West Palm Beach, Florida, is accruing fines left and right. An August, 2008, report shows that a resident was found hurt on the floor of the nursing home. Maggots crawling out of the resident's leg cast. The resident had been admitted to the nursing facility with a detailed care plan which included instructions that the cast and the wound needed to be changed and cleaned every three days. According to reports, Azalea Court could not provide adequate records detailing their care of the cast and wound and could only provide documented proof that they cared for the wound about once a week.

In April, 2008 a state inspector was making a routine visit to the facility, when he found a resident who was a bilateral amputee, outside, asleep with a smoldering cigarette burning a hole into a towel that was covering his left stump. According to this inspector, there was smoke rising from the hole in the towel and the edge of the hole was still burning bright red. The resident had been labeled a safe smoker despite the fact that he had been found previously with a lit cigarette in his mouth and he was fast asleep. The resident was also found to have bedsores covering his amputated limbs and buttocks. The State had initially fined the nursing home $41,000 for both incidents but a settlement was later reached.

The nursing home only had to pay $16,000.

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June 18, 2009

Negligence Causes Multiple Falls at Granite City, Illinois Nursing Home

When 95 year old River Reed was admitted to the Stearns Nursing and Rehabilitation Center in Granite City, Illinois, she was suffering from the effects of Alzheimer's disease and dementia. The nursing home was well aware of her symptoms and made notes that she was known to wander, was often disoriented and confused.

On May 29, 2007, Ms. Reed got up in the middle of the night and began to roam the corridors. She fell and broke her left help. Ms. Reed was then confined to a wheelchair from her injuries. Just over a week later, she was left alone again. Her wheelchair had no restraints and her personal "fall" alarm had been turned off. She fell out of her chair and broke her other hip. Ms. Reed suffered intense pain from these injuries and incurred massive medical costs. There is just no excuse for leaving Ms. Reed alone without protections. Her guardian, Hazel Timmons is working with her attorney to recover for the losses and harms to Ms. Reed.

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June 15, 2009

Wrongful Death at a Chattanooga, Tennessee Assisted Living Facility

The family of Robert A. Young is seeking justice from an assisted living facility in Chattanooga, Tennessee. Mr. Young suffered from cerebral palsy and was a resident of The Health Center at Standifer Place.

In November, 2007 he was sent to Erlanger Medical Center for a skull fracture after a fall resulting from a purported seizure. On November 27, 2007, one week after he was admitted, Mr. Young died alone. No family members had even been notified that he was in the hospital.

Mr. Young was buried in the Ruth Cofer cemetery. For a month after his death, various family members called the assisted living facility to check on the welfare of Mr. Young. They were consistently told that Mr. Young was okay and that the family member should come and visit.

When Mr. Young’s death finally came to light, the family was devastated. The stories and lies that they had been told in the month since his death were unbearable. Can you imagine?

After a protracted court battle, and nearly a year after his death, Mr. Young's body was exhumed. An autopsy was performed. The family was shocked when they learned what had really happened. Mr. Young actually died from blunt force trauma, not a fall. Mr. Walter Small, a Certified Nursing Assistant at Standifer, has been charged with delivering the blow that caused Mr. Young's death.

We will tell you more.

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June 11, 2009

Oklahoma Whistleblower is Fired by Nursing Home Corporation After Reporting the Truth

Diana Harris worked as a housekeeper at the Cimmarron Pointe Care Center in Mannford, Oklahoma just outside of Tulsa. During the first three months she was there, she personally witnessed several atrocities being committed against vulnerable residents.

She saw one gentleman who was ignored and left sitting in his own waste for so long that the feces was encrusted on his legs all the way down to below his knees. When she reported it to her boss and to the people who were supposed to be caring for him, they decided to leave him in this condition until the next shift started two and a half hours later.

Her supervisor just sprayed the room with deodorant to cover the smell.

Diana then witnessed another older resident, who was paralyzed from the waist down, struggle to get out of her room in her wheelchair just to inform the staff that she was sitting in soiled garments. Mrs. Harris was horrified when she saw the staff laugh at her.

On another occasion, after Dianna had reported that a female resident needed attention, the resident’s needs went unchecked. The neglected resident wrote to her family saying her last goodbyes because she truly thought she was going to die from neglect.

Mrs. Harris continued to report the abuse and neglect she saw for nearly three months. Instead of correcting the problems, the nursing home corporation fired her. She has since gone to court.

She filed a petition seeking for wages and punitive damages after she was advised that the only reason for her termination was her reports of abuse. No other reason was ever given for her termination. She had not committed any other act that would warrant her termination.

We hope and expect that she will find justice, and we hope that the Cimmarron Pointe Care Center will care for the helpless residents in their care.

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June 10, 2009

Careless Nursing Home Staff Causes a Death by Dehydration

Just give the residents the water they need. It's that simple.

Seventy-one year old Dean Cole was suffering the effects of dementia. His wife, Virginia, could no longer take care of him so she decided to put him in Golden Livingcenter in Greeley, Minnesota. Virginia called each day to inquire after her husband and to make sure he was eating well. Each time Virginia called, the nursing home staff told her that everything was fine and that he was eating properly.

But there was a problem. After only three weeks, Mr. Cole had lost 20 pounds, and had become distressed and confrontational. Soon, he was discovered in a coma in his bed. He was rushed to the hospital where it was determined he was suffering from severe dehydration, kidney failure, colitis and pneumonia.

Mr. Cole died three weeks later. A review of his nursing home records revealed that a dietary manager had recommended that Mr. Cole be given a nutritional supplement three times a day. That never happened, though. The nursing home staff just ignored the recommendation.

The state has investigated this case and found that the nursing home was negligent in that they did not prevent Mr. Cole’s dehydration nor maintain his weight. They also failed to notify his doctor of his drastic weight loss. Mrs. Cole is now suing for damages in the hopes that other residents will be given the attention and care that is required.

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June 9, 2009

MRSA in Nursing Homes

A new study out of Queen’s University and Antrim Area Hospital in Northern Ireland finds that one in four residents of nursing homes are carriers of Methicillin-resistant Staphylococcus aureus (MRSA).

MRSA is a dangerous bacterium because it is drug resistant. (It is also known as multidrug-resistant Staphylococcus aureus). The study showed that out of 1,111 residents tested by nasal swabs, 24% showed colonizations of MRSA.

Those patients carried the bacteria but did not necessarily show any signs of infection and were not necessarily ill. The study was done because MRSA infections have been repeatedly found in patients after a stay in a nursing home. The study concluded that more stringent procedures needed to be applied to nursing homes by improving education and training of staff and the proper removal of MRSA from colonized patients with the correct creams and soaps.

Bacteria infections are serious. They can be prevented. Nursing homes must do more to protect their vulnerable residents.

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June 5, 2009

Knoxville, Tennessee Nursing Home Causes Death of 46 Year Old Resident

According to reports, forty-six year old Linda Darlene Carter was a passenger in car that was involved in collision near Knoxville, Tennessee. Due to the accident she suffered many blunt force injuries that left her unable to care for herself.

Her care was entrusted to the Hilcrest North Nursing Home. After just nine days in the nursing home she was transported to the University of Tennessee Medical Center where she died on March 27, 2008. It was later determined by the Knox County Medical Examiner that she died of dehydration due to inadequate care. The Medical Examiner called it homicide. Ms. Carter left behind a young son and daughter. They are suing the nursing home for $35 million because of the negligent care their mother received at the nursing home.

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June 3, 2009

New Alzheimer’s Disease Research Bill being sent to South Carolina Governor Mark Sanford

South Carolina presently has over 67,000 people suffering from Alzheimer’s disease with another 13,000 expected to be diagnosed by next year.

Unfortunately, patients stricken with Alzheimer’s disease who show aggression, a common characteristic of the disease, are frequently refused a bed in most nursing homes. These denials leave the victims and their families with very little options for long term care.

The Alzheimer’s Disease Registry, which has been in existence since 1988, has relied heavily on statistical and demographic records by culling information from hospital records, Medicaid documents, memory clinic records, mental health records, vital records and long term care evaluations to help understand the disease more fully.

New legislation has been submitted to South Carolina Governor Mark Sanford that would allow the Alzheimer’s Disease Registry to move beyond its limited demographics and statistics data. The bill would allow analysts to have direct contact with families and care givers who live day to day with victims of the disease and directly assess the hardships and lifestyle changes these victims suffer. The new information and knowledge gained from these interviews would then be culminated to be given to families and caregivers of Alzheimer patients and provide vital information on how best to take care of their needs.

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June 2, 2009

54 Year Old Man Dies after Six Day Stay at Nursing Home

Last January, William Baker was admitted to the Winchester Centre for Health and Rehabilitation in Winchester, Kentucky, after he suffered from a brain aneurysm.

He was there only six days when he developed severe breathing problems and was immediately transferred to a hospital in Lexington, Kentucky. Unfortunately, he never recovered and died a few weeks later on January 31, 2008.

Now his family is looking for answers.

The family has reason to believe that the nursing home failied to give Mr. Baker the proper medical care and attention required, and failed to monitor his breathing and suction him. They also chose not to have enough staff to care for Mr. Baker and the other residents. According to the family, the staff wasn't properly trained or supervised, either. The nursing home’s negligence lead to the serious trauma and ultimately Mr. Baker's death, according to the family's information.

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June 1, 2009

The Cost of Care

When you think about an ideal place to retire, you don’t normally take into consideration where the cheapest nursing home costs are. But the cold hard facts are, as we age, the chances that we will end up in a nursing home or assisted living facility is greater than 66%. Genworth Financial, a provider of long-term care insurance, has posted the 2009 Cost of Care Survey with grim results. Since 2005 nursing home costs have increased annually by 4% which is far greater than the normal rate of inflation.

According to the report, the national average cost of a private nursing home room is $74,208 a year which equal s just over $203 a day. The least expensive states include Louisiana, South Dakota, Kansas and Nebraska with the most expensive states being Alaska, Hawaii, California, Oregon, Washington and most of the New England States.

So now is the time to start planning. Take some time to research retirement saving plans or long-term care policies that will cover the average cost for your city or state. Whether you will be retiring to a high cost area or a low cost area, make sure you are not paying for more coverage than you need.

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May 28, 2009

Alzheimer’s Disease and Dementia Residents Drugged with “Chemical Restraints” for Easier Handling in California Nursing Home

People suffering from Alzheimer’s disease or dementia need special attention when they are admitted to a nursing home. They may suffer from bowel and bladder incontinence, repetitive verbal and nonverbal behaviors, wandering, paranoia, and other dramatic personality changes. Sufferers can become extremely agitated and can hallucinate especially in the late afternoon or evenings.

According to reports, in February, 2009 three top-level employees of the nursing home facility at Kern Valley Healthcare District located near Bakersfield, California, were arrested. Each one was charged with eight felony counts of causing harm or death to an elder or dependent adult.

The charges stem from a two-year investigation into the nursing home operations. Investigators learned that 22 separate Alzheimer or dementia residents were intentionally overdosed with psychotropic drugs – sometimes called “chemical restraints” - such as Depacote, Zyprexa, Resperidol and Seroquel. These medications were administered after the resident was deemed just too bothersome by the staff. As would be expected, the patients would sometimes argue, make noise, or just act in a manner that was not perfectly orderly. After all, they had Alzheimer’s!

The investigation revealed that the drugs were given without consent – and without any authorization - from the residents or the residents’ families. The drugs were sprinkled on the victims’ food without any knowledge by the residents. In some cases, the victims were even forcibly held down while being injected with the drugs. Three residents may have actually died from these drug overdoses.

Folks, there are major, major problems in nursing homes that are being uncovered every day. It's time for our communities to stop tolerating this behavior. Profits for nursing home corporations are not more important than people.

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May 27, 2009

Nursing Home Resident Dies after Facility Allows Him to Wander Away from Mooresville, North Carolina Nursing Home

91 year-old Joseph Clay Johnston was suffering from the effects of late stage Alzheimer’s disease when he was placed in the secure wing of Summit Place, a nursing home facility right outside of Charlotte, North Carolina.

Mr. Johnston’s disease had progressed to the point that when his daughters came to visit, he didn’t recognize them, preferring to stay in bed and sleep. He was also noted to be very weak and slow in his gait. So it came with great shock when his daughters received a call from Summit Place informing them that their father was missing.

On the day he disappeared, Mr. Johnston was last noticed at 1:45 p.m. Eight(!) hours later, Mr. Johnston’s body was found in a field about 400 feet from the facility. An autopsy was being performed to determine a cause of death, but his daughters want more than that. They want to know how their father, who could barely walk, who preferred to be in bed, and who was supposed to be secure in a locked ward, could just up and leave unnoticed and uncared for. These are the questions the police and the North Carolina Department of Health and Human Services will be asking as they conduct their investigation.

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May 21, 2009

Sexual Abuse in Portland Nursing Home

According to reports, a vulnerable 68 year old woman suffering from dementia was sexually assaulted twice in one week at the Healthcare at Foster Creek facility in Portland, Oregon. The first assault occurred when Marko Chandler, a resident of the facility, came into the victim’s room. The victim was standing in the room with half her clothes removed. Mr. Chandler was not touching the victim at this point, but it was clearly understood by the staff that the victim did not have the mental capacity to consent to such activities. The police were not notified and no family member was advised of the incident.

In other words, nothing of any consequence was done.

So, just five days later, Mr. Marko was again in the victim’s room. This time he was caught in the act of sexually abusing her. Mr. Marko begged the staff not to call the police, all the while the victim cried hysterically. The victim subsequently refused to eat and cried uncontrollably for months after the assault. Mr. Marko has been charged with first-degree sexual abuse and unlawful sexual penetration. The suit was filed against the nursing home corporation because it failed to protect the victim. It turns out that her case was one of 38 complaints filed against the nursing home since 2004.

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May 19, 2009

Severely Beaten Alzheimer's Patient Dies from Complications, According to the Charleston, South Carolina Post & Courier

Dwayne Walls had always been independent. From the time he left his childhood home in Morganton, North Carolina, to digging graves at night, to serving in the Air Force in Korea, to infiltrating the Klu Klux Klan as a reporter for the Charlotte Observer. Dwayne did it his way. And he didn’t back down even when a cross was burned in his yard.

He later would become an author and teacher and even a preacher, passing on his wisdom of the ages to the new generations of eager listeners. He met the love of his life, Judy Hand, in December of 1996 and they later settled in Charleston, South Carolina and enjoyed the laid back life the area brought, while he still taught and wrote as much as he could.

However, shortly thereafter, things started to turn. He became absentminded, often forgetting words that were just at the tip of his tongue, an especially frustrating malady for a writer. He attempted to write his memoirs - but the pages of eloquent writings that everyone had come to expect, were just pages and pages of disjointed thoughts.

In 2001 he was finally diagnosed with Alzheimer’s and by 2004 the disease had thoroughly taken over. Dwayne soon became a shadow of his former self. He had become unreliable and combative in his personality. One day he would be sweet and talkative, regaling people with his life stories, and the next day annoyed and irritated with unpredictable behavior such as stripping off his clothing and running down the hall.

It finally came to the point where it was impossible for Judy to handle him by herself and she began the process of finding him a nursing home which accepted an Alzheimer’s patient. She finally found C.M. Tucker Jr. Nursing Care in Columbia, South Carolina - which is run by the state Department of Mental Health and which had a special unit for veterans.

Judy soon began to see that C.M. Tucker was not a good fit for Dwayne. He immediately started to lose weight. When they moved Dwayne to a new room, the Department of Mental Health placed a seriously psychotic patient in Dwayne’s old room. She begged the staff to keep an eye on Dwayne, whom she felt sure would try to go back to his old room. Her worst fears were soon realized when she received a call in the middle of the night. Dwayne had been severely beaten. His crime? He mistakenly returned to his old room.

Shortly thereafter the U.S. Department of Justice conducted an investigation of the facility. The Justice Department determined that “there appear[ed] to be no formal behavior program for residents diagnosed with Alzheimer’s disease, placing residents at heightened risk for the use of physical or chemical restraints to control behavior, and placing them at heightened risk of physical assault by other residents who may become frustrated at their repetitive speech or wandering.”

Judy was not even made aware of the investigation. However, she soon learned on her own of a new veteran’s facility opening in Walterboro, South Carolina, which had special units catering to people just like Dwayne.

After many telephone calls and long conversations, Judy secured a spot for Dwayne. In 2006 with the help of State and Federal funds, the Veterans’ Victory House opened its doors. In May of 2007, Dwayne was placed in a secure wing of the facility.

Judy saw an immediate difference in Dwayne’s attitude as he began to gain weight and he seemed calmer. The change was so remarkable that Judy wrote to Lt. Governor Andre Bauer, who runs South Carolina’s Office on Aging, complimenting and thanking the state for creating what she now called the “Angel House”.

Unfortunately, as often happens in Alzheimer’s patients, as the disease progresses, the patients become more severely agitated and combative. Dwayne was in ward that contained many other residents suffering from the same symptoms as he.

Over the next several months, Dwayne was pushed to the floor; was knocked to the ground after a scuffle between two other residents carried over to him; he was found in someone else’s bed with his fists poised ready to fight; and he was the aggressor on one occasion.

Then, one night in September of 2008, Judy received a call from the facility. They said that Dwayne had fallen and that he was being transported to the hospital. Judy called first thing the next morning to see how Dwayne was doing. She was told by the nurse that Dwayne had no broken bones and that he was resting well. Later that same afternoon, a social worker called Judy, who relayed that she needed to have a face-to-face meeting with her. Judy lived over an hour away and said she would be there as soon as she could, but probably wouldn’t make it by 5:00 which is when the social worker went home for the weekend. Judy was ensured that there was no immediate hurry but that she should come in the following Monday.

When she arrived at the nursing home she was devastated when she saw Dwayne. He was lying in bed covered in black and blue bruises, his body was swollen and he was on constant oxygen.

She immediately found a nurse who again relayed that he had fallen. She talked to several other employees throughout the day who also confirmed that he had fallen. Finally, towards the end of the day another employee stopped by and Judy again expressed her concern that he could not have suffered so greatly from just a fall. The employee looked confused and stated, “no one told you? He was beaten.”

On September 18, just 7 days after Dwayne was severely beaten, he died of pneumonia due to immobility. Although the nursing home records make it clear that he was in an altercation, the doctor’s notes do not even make it a contributing factor in his death. The autopsy report neglected to do the same - despite the fact that Colleton County Coroner, Richard Harvey specifically told Judy that the altercation contributed to Dwayne’s death.

His nursing home records also confirm that immediately prior to the altercation, Dwayne was not immobile and was walking around and social.

Shortly after Dwayne’s death, an ombudsman investigated the nursing home and concluded that the nursing home was deficient in the required staff required for the 52 person wing, only have one registered nurse on duty during the day and there were times that they had no registered nurse on duty during the evening. A state investigation by the Department of Health and Environmental Control concluded that the nursing home illegally failed to correctly report Dwayne’s condition, as is required by State law.

Thanks to the Charleston Post & Courier for reporting.

Continue reading "Severely Beaten Alzheimer's Patient Dies from Complications, According to the Charleston, South Carolina Post & Courier" »

May 18, 2009

What Kinds Of Cases Do We Handle?

Our firm represents the elderly and the families of nursing home residents after an injury or wrongful fatality caused by neglectful nursing home care. However, we cannot accept every case. The cases we handle must meet certain criteria. We limit our representation to cases involving the following:

Pressure Sores / Bed Sores / Decibutus Ulcers

Broken Bones

Burns

Falls

Sexual Abuse / Rape

Physical Abuse

Dehydration

Malnutrition / Extreme Sudden Weight Loss

Infections Caused by Staff Neglect

Medication Errors

Medical Mistreatment

Resident Elopement (Letting Residents Walk Out Alone)

Fraudulent Charting

Fraudulent Billing

Bed Rail Injuries or Death

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May 18, 2009

Nursing Homes and Bed Sores

Bed sores are not inevitable. They don’t have to develop. They are preventable in a very large number of cases. When nursing home residents are properly cared for, pressure sores should be rare. However, we see pressure sores in residents who come to us for help all too often. Reports tell us that 17 to 28 percent of nursing home patients develop pressure sores. The percentage increases dramatically in nursing home residents over the age of 70. It has also been reported that if a resident has developed bed sores in the past, they have a 90 percent chance of developing another one in the future.

Decubitus ulcers, also known as pressure sores or bed sores, don’t immediately sound too horrible when compared to the plethora of other maladies that nursing home patients usually have to cope with. But in reality, bed sores can be fatal. It doesn’t have to be that way. Proper care can prevent pressure sores.

Bed sores develop in patients who are bound to a bed or a wheelchair and are caused by any combination of constant pressure, rubbing, and dampness and can even be aggravated by the medications they are taking. Ulcers are typically analyzed in grades depending on severity, with Grade 1 being an early stage sore and Grade 4 being the highest and most dangerous type of ulcer.

Grade 1 ulcers start out as a discoloration of the skin and include a variety of different colors depending on the patient’s skin tone. They can be pink, red, blue, purple or black. Grade 2 sores show the beginning of skin loss and affect the upper most layer of the skin. Grade 3 sores begin the process of cells dying and include all layers of the skin. Grade 4 ulcers include death of all skin layers and also affect the underlying structures beneath the ulcer including tendons, joints, bones and internal organs.

If left untreated these sores can lead to deficiency of red blood cells (anemia); infection and inflammation of membranes and fluid that surround the brain and spinal cord (meningitis); abscesses; inflammation of the bone (osteomyelitis); inflammation of the body tissue causing swelling and redness (cellulitis); blood poisoning (septicemia); and even maggot infestation in the most disturbing cases.

Patients who are confined to bed and wheelchairs typically are physically or mentally disabled and are unable to change position when they start feeling uncomfortable. Leading experts have recommended that to prevent a bed sore, nursing home residents simply need to be turned every two hours which takes the pressure off vulnerable areas. Also, pillows and soft buffers should be used between the bed and the skin; good hygiene should be enforced; a healthy diet should be provided; the skin should be kept at the right moisture level; the skin should be kept supple with moisturizers to prevent dryness; and if they are capable of movement, patients should be encourage to participate in activities that promote circulation.

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May 13, 2009

Forced Arbitration Locks the Courthouse Doors to Yet Another Family

After a stay in Methodist Hospital in Omaha, Nebraska, for acute pack pain from a compression fracture that required him to be on constant pain medication, Walter “Tim” Mason was transferred to Life Care Center of Elkhorn, Nebraska to continue his treatment.

In almost no time, on January 8, 2007, the nursing home staff found Mr. Mason lying dead on the floor of his room. He died from extensive head injuries. When Mr. Mason’s family asked for answers, the nursing home corporation refused to provide any details. The family's only recourse was go to the courts to require the nursing home to turn over their files. Little did they know that Tim, in his confused state induced by the strong pain medications, had signed a forced arbitration agreement that was hidden deep inside the 100 pages of admission documents. Mr. Mason’s family lost the $79.00 filing fee they had expended for the initial lawsuit filed in the Omaha court system, and now must come up with $3,500 just to start an arbitration process that is stacked against them, with no jury and no right to appeal.

They may never get the answers they deserve.

End forced arbitration now!

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May 12, 2009

A Good, Fair Decision in South Carolina: Magnolia Manor of Monks Corner, South Carolina, Loses Forced Arbitration Bid

According to reports, Magnolia Manor wants to be known as a facility that provides community residential care and advocating the health and safety of those who are not able to care of themselves. So it was with little worry that Rebecca Powell’s daughter, Pamela, secured a spot for Rebecca at this nursing facility. Mrs. Powell had problems absorbing sufficient nutrition and was at-risk for significant weight loss, and her skin would regularly break down. According to reports, after she was admitted, Mrs. Powell died after she was neglected by the nursing home. (The nursing home corporation, of course, denies this).

After an investigation and a careful review of Mrs. Powell’s records, it was determined that the nursing home corporation failed to maintain complete and accurate records; failed to appropriately nourish their patients; and failed to keep up with standard lab testing on all residents. When Mrs. Powell’s widower tried to sue the nursing home through the South Carolina court system, he was informed that his daughter had, at the time of admission, signed away Mrs. Powell’s access to the courts, by “agreeing” to a forced arbitration process that was hidden in the admission papers on page VI. After spending much time and resources by Mr. Powell, the court here in South Carolina rightly decided that Pamela was not a personal representative of Mrs. Powell, and therefore could not bind Mr. Powel to an arbitration process.

Mr. Powell is currently suing the nursing facility for wrongful death of his wife in court. The facts reported here have not been conclusively determined, but if things are as Mr. Powell says they are, let’s just say that we hope that justice is done.

Really done.

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May 12, 2009

Another Forced Arbitration Nightmare - This One in Florida

"Quality" Health of Fernandina Beach, Florida Forces Mediation Process on Alzheimer’s Patient

When Sandra Fisher’s Alzheimer’s disease progressed so much that was impossible for her husband to care for her, she was admitted to Quality Health of Fernandina Beach, Florida. Quality Health is owned by the M-K Management Services Corporation. As part of the admission process, the Corporation required Mrs. Fisher's husband to submit to a mandatory arbitration "agreement," so the Corporation could escape the justice found in the courts.

One day, while an aide was helping Mrs. Fisher to shower in a bathroom which was in state of serious disrepair, the shower handle broke off. Scalding water poured over Mrs. Fisher, causing severe burns. The burns were incredibly painful.

At first, the nursing home corporation agreed to cover Ms. Fisher’s costs through its own insurance ... but then changed their mind without any advance warning when they realized that the costs would be several thousand dollars. Because of the forced arbitration "agreement," Mrs. Fisher and her family are stuck with the costs - and the courthouse door is closed to them.

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May 12, 2009

Mandatory, Forced Arbitration in Mississippi Creates an Unfair Result in Outrageous Nursing Home Death

Irene Hight was placed in a nursing home facility in Kosciusko, Mississippi in 2002 after her family was no longer able to provide her with the treatment and attention she needed. Her daughter, Janice, helped admit her to the facility. Janice was hurried through the admission process by the nursing home staff, with no details explained as to what was included in the forms. Of course, it was not explained to her that there was a forced arbitration clause in the admission papers.

About one year later, Janice received a distressing call from her mother stating that she was ill. Janice immediately rushed to the aid of her mother.

When Janice arrived, she didn’t even recognize her mother, who had bulging eyes, her mouth was drawn, and her skin tight and firm against her bones. Janice soon discovered that her mother had not had anything to drink in 24 hours, she couldn’t urinate, and she was suffering from diarrhea. Janice immediately asked the nursing staff to call an ambulance. They refused (!) because they determined Ms. Hight’s state of well-being was not a life or death situation. (Remember, nursing home corporations keep more profits if they keep the residents overnight) and Medicaid would not cover the expenditure otherwise.

After much insistence, the head nurse finally told Janice that she could take her mother to the hospital but that she would have to take her mother herself in a wheelchair that the nursing home would provide. When Janice asked for assistance in getting her mother into the wheelchair and to the hospital (which was across the street and up a hill) the head nurse finally allowed that an aide could go with her.

The aide refused. She said she was too busy.

As Janice was leaving the facility with her mother, she was told that she needed to ensure she returned the wheelchair! Ms. Hight made it to hospital, but died 8 hours later in the emergency room, as a result of the nursing home corporation's neglect.

Janice and her family were outraged at the treatment their mother was given. Quite naturally, they decided a lawsuit would be the best way to bring the nursing home's mistreatment to the attention of other unsuspecting patients and their families.

Unfortunately, they discovered that Janice had agreed to a mandatory binding arbitration when she signed Ms. Hight’s admission papers and their only recourse was a forced, unfair settlement behind closed doors and outside the bright lights of the justice system - just how the nursing home corporation wanted it.

Continue reading "Mandatory, Forced Arbitration in Mississippi Creates an Unfair Result in Outrageous Nursing Home Death" »

May 11, 2009

Big Nursing Home Corporations Want to Stack the Deck Against Wrongfully-Injured Residents. The Fairness in Nursing Home Arbitration Act would help change that.

The Problem: Nursing home corporations routinely force new residents to agree to forced arbitration before they will admit a new resident. Forced arbitration agreements make it so that even clearly-abused elderly residents cannot go to court to get justice - no matter how severe the abuse or neglect. It is blatantly unfair and un-American to stack the deck in this way. We have our justice system for a reason, and huge nursing home corporations should never be allowed to take away the protections we enjoy as citizens.

Think about it. Patients (or their loved ones) are reading admission papers during one of the most stressful times in their lives. Very often a medical emergency has just been suffered, or the elderly loved one is suffering from dementia. A lot of residents just aren't capable of understanding what they are signing, too. Families are also under tremendous stress - wondering if they are making the right decision for their loved one.

The forced arbitration clauses are often hidden inside pages and paragraphs of legal jargon. They are not easily spotted. Even if they are, the elderly residents and their families are often told they either have to sign the document or find somewhere else to stay. Sign it, or leave.

Unfortunately in most communities, finding somewhere else to stay is next to impossible due to overcrowding. Many rural communities only have one nursing home.

Forced arbitration "agreements" are wrong. They allow the nursing home corporation to force arbitration even in the most severe cases including, broken and severed limbs, suffocation on bedrails and restraints, sexual assault, dehydration, malnutrition and septic bedsores that caused a death. The nursing home corporation’s wrongful conduct will never be made public nor can they be brought before a jury, with forced arbitration.

Forced arbitration clauses frequently even allow the nursing home corporation to pick their own arbitrator with no input from the injured. The nursing home corporation will typically choose an arbitrator who has sided with the nursing home in the past. This leads to arbitrators who tend to side with the corporation in the hope that they will be picked again for the next arbitration. Arbitrators are not bound by laws or rules of evidence and are not required to even explain their verdict.

The Legislation: On March 3, 2009, some members of Congress introduced amendments to Title 9 of the United States Code which would be known as the Fairness in Nursing Home Act. (S. 512/H.R. 1237) The proposed amendment will first go to a committee who will deliberate, investigate, and revise the act before it goes to general debate and then will be voted on by the Senate and the House. The amendments will provide that a pre-dispute arbitration agreement between a long-term care facility and a resident (or anyone acting on the resident's behalf) shall not be valid or specifically enforceable.

Pre-Dispute Arbitration Agreements will be Invalid under the Fairness in Nursing Home Arbitration Act. The Act will not specifically prohibit arbitration but will give the patient and their family a choice to choose between an impartial arbitration process, only after a dispute arises or take the matter to a jury.

What Can You Do About This? To help push The Fairness in Nursing Home Arbitration Act through Congress and to recover your rights and your loved one's rights, we urge you to contact your Member of Congress and both of your Senators and ask them to vote in favor of the Act.

Continue reading "Big Nursing Home Corporations Want to Stack the Deck Against Wrongfully-Injured Residents. The Fairness in Nursing Home Arbitration Act would help change that." »

April 30, 2009

Historic Eleven Million Dollar Decision in Arizona Assisted Living Lawsuit

On March 25, 2009, an Arizona jury carefully considered the evidence, and deliberated, before compensating Lydia Scherrer $11 million for the harms and losses she suffered for the wrongful death of her 36 year old husband, Earl Scherrer.

The United States has never seen a larger verdict for this type of case, and there is good reason that the jury reached the decision they did. In 1996 Mr. Scherrer was involved in an automobile collision that left him in a coma with critical brain damage that doctors diagnosed as irreversible. Against doctor’s advice, Mrs. Scherrer refused to remove her husband from life support. She wanted to do everything possible to save him, and diligently waited by his bedside for nearly a year and half - hoping and praying that he would come back to her.

Finally, Mr. Scherrer began to emerge from his coma. His wife encouraged and coaxed her husband every day to relearn simple first and second grade reading and math - trying desperately to keep his brain stimulated.

Eventually, the financial pressures became too crushing. Mrs. Scherrer had to return to work. She had to rely on assisted living facilities and group homes to take care of her husband while she worked to support his care.

On her days off of work, she would faithfully check him out of the facility and take him home and cared for him herself. In April of 2006, Mrs. Scherrer started using Liberty Manor Residency, an assisted living facility which touted that it provided 24 hour a day care.

Exactly one month later, Mrs. Scherrer received a phone call from the facility. Liberty Manor told her that her husband was sick and vomiting. Mrs. Scherrer promptly left work and checked him out. She took him home to care for him. She immediately ran a bath for him and was washing him up when he started vomiting a black substance.

Mr. Scherrer then died in her arms. An autopsy was performed and it was found that Mr. Scherrer died from hypertensive heart disease due to mechanical obstruction of the GI from foreign objects. Mr. Scherrer was found to have plastic bags, unopened ketchup packets, candy wrappers and paper towels in his stomach and small intestines which caused the hypertension.

At trial, it was proven that Liberty Manor falsified Mr. Scherrer’s records - by adding daily care notes to his records that included days that Mrs. Scherrer had checked him out to care for him on her own.

The courageous members of the jury did not take kindly to the outrageous neglect that caused Mr. Scherrer's death. Liberty Manor betrayed the trust that Mr. Scherrer's loving wife placed in them. For shame. For shame!

Continue reading "Historic Eleven Million Dollar Decision in Arizona Assisted Living Lawsuit" »

April 29, 2009

7 Million Dollar Verdict in Nursing Home Abuse Case

A jury awarded $7 million on April 17, 2009 to the family of a victim of nursing home abuse at the hands of Arkansas based nursing home, Sevier Healthcare, Inc.

Mr. John C. Minor was admitted to Sevier "Healthcare" in August of 2002. After suffering through two years of serious malnutrition, pneumonia, numerous urinary tract infections, dehydration to the point of kidney failure and 35 (!) bed sores, he died. Mr. Minor’s bed sores were so numerous and so infected - and of such an advanced nature - that his body could not even be embalmed for his funeral.

The jury found that the defendant nursing home had decided to inflate their profits by lowering their total staff - which resulted in inadequate care to Mr. Minor. To bring to light the severity of Mr. Minor’s case and other cases like his, Mr. Minor’s family decided to sue Sevier Nursing Home all the way through to a jury trial, knowing they would receive nothing even if a verdict was returned in their favor. Sevier Nursing Home and its Director had previously filed bankruptcy and there is no compensation at all to disburse to the family.

April 28, 2009

Let's Talk About the Rights of Every Nursing Home Resident

Each and every resident of a nursing home in the United States has certain rights guaranteed by the law - and every nursing home is required to make sure new residents receive a written form listing all of those rights. Again and again, I see cases where the rights of the elderly are simply ignored in the name of making a profit. Too many nursing home corporations decide to save hundreds of thousands - and even millions - of dollars by under-staffing their homes. When that happens, the care given to the residents declines sharply.

Here are just a few of the rights that every nursing home resident has under the law of this country and our state:

* Right Number 1: Treatment with dignity and respect at all times.

* Right Number 2: Notice in writing about services and fees before entering the facility.

* Right Number 3: The ability to manage the resident's own money or to choose someone else to do this.

* Right Number 4: Privacy, and to keep and use the resident's own personal belongings and property.

* Right Number 5: To be informed about the resident's medical condition, medications, and to see their own doctor.

* Right Number 6: To refuse medications and to refuse treatments.

* Right Number 7: To choose the resident's own bedtime, schedule, activities and other preferences.

* Right Number 8: An environment that is more like a real home - where the resident's comfort is maximized, and where the resident is given the help to be as independent as possible.

January 6, 2009

Citizen Jury Finds a Georgia Nursing Home Negligent for Inadequate Care

Sixty-seven year old Melvin Raybon needed skilled nursing care in 2002 after losing a portion of his brain to cancer. His daughter was caring for her mother, who was dying of breast cancer at the time, and could not manage all of her father’s needs. She entrusted her father to the care of Tucker Nursing Center.

Despite his daughter’s repeated requests to the nursing home to improve its care, within nine months he was hospitalized for a bedsore that went through his buttock all the way to the bone. One authority says the following about bedsores: “Pressure sores are graphic, ugly, smelly evidence of health care providers’ failure to take good enough care of the elderly.”
Mr. Raybon never fully recovered. His condition deteriorated. He suffered and died in June, 2004.

Mr. Raybon’s family suspected that Tucker Nursing Center had not cared for him properly, so they retained an attorney. Experts recommend that nursing staff turn an incapacitated patient every two hours to prevent pressure sores (bedsores).

Attorneys discovered that Mr. Raybon was only turned every four hours. It was little wonder that Mr. Raybon developed pressure sores. Attorneys for the family found no less than four certified nursing assistants from Tucker Nursing Center who testified that Mr. Raybon did not receive the care that he should have.

A DeKalb County jury, composed of members of the community, heard the evidence of the physical pain and extra medical treatment that Mr. Raybon endured as a result of the nursing home’s negligence. The citizens on the jury found that the nursing home was negligent and found $1,250,000.00 was the proper measure of damages suffered by Mr. Raybon as a result of the Tucker Center’s inadequate care.

Continue reading "Citizen Jury Finds a Georgia Nursing Home Negligent for Inadequate Care" »

November 28, 2008

Nursing Home Abuse in Ohio Results In Immediate Jeopardy Situation

When Ralph Kasczmerak moved to a nursing home, he expected to recover from a stroke, not to suffer through abuse ranging from theft of his possessions to accusations leveled against him.

According to press reports the abuse happened at Liberty Nursing Center in Toledo, Ohio, where Kacszmerak was admitted two years ago. He claims the abuse began soon after he moved in. Staff was unhelpful and uncaring. However, that wasn’t the reason state inspectors who visited the facility this year declared that there was an immediate jeopardy situation there. (This is a situation in which residents have been put at serious risk of injury or death. Last year, state officials in Ohio conducted more than 700 inspections, and declared immediate jeopardy situations at just 35 of them.)

The declaration of an immediate jeopardy situation at Liberty was the result of a complaint Kacszmerak had made against the facility - that staff there stole his medications. Kacszmerak claimed that when he confronted the staff about the missing drugs, they were quick to accuse him of having sold the medications himself.

The tale of elder abuse at Liberty Nursing Center goes beyond this. Reportedly, the staff member who stole the medication was a person who had recently lost his nursing license. The inspection reports stated that the facility knew that the staff member was unlicensed, and went ahead and hired him anyway.

There were worse things happening at Liberty, according to inspectors. Residents at the facility who were mentally unstable had been abusing and beating other residents, and the administration seemed disinterested about it. Their reaction was that this sort of behavior was to be expected when there were residents who were not mentally sound at the facility. They admitted that there were incidents when some residents bit and hit other residents, and also confirmed that the facility had failed to report these to the state. Even more shocking was the attitude of the administration when questioned by the media about their decision to hire a staff member who had lost his nursing license. According to them, they were more interested in looking "to the future," and didn’t want to judge anybody "based on their past." Shouldn’t their primary concern have been the safety and care of residents at their facility?

The kind of abuse that Randy Kacszmerak reportedly suffered at the hands of the nursing home is appalling. When people check in at a facility, they don’t expect to have their possessions stolen, accusations made against them, with staff members who are not even licensed to take care of them. It seems that there are grounds here for further investigation to prove whether conditions at the facility were indeed abusive.

November 28, 2008

Risk of Misuse of Social Security Program Raises Fears of Nursing Home Abuse

Two decades after a woman running a boarding house was found guilty of the most horrific kinds of nursing home abuse involving Social Security bilking and murder of the residents at the facility, experts worry that the potential for unchecked abuse remains as strong as ever. The case related to exploitation of the representative payee program that allows a third party to handle and cash Social Security checks on behalf of the elderly, who are unable to handle these matters themselves.

It involved Dorothea Punte, an elderly woman who took in patients at her unlicensed boarding home in California in the early eighties. Puente had been convicted for Social Security fraud before, and had even spent time in prison for these convictions. When she decided to take in residents at her home, Puente was aware that it would be impossible for an ex-convict to obtain a license to run a boarding house. A boarding house technically comes under the purview of nursing homes in a number of states. These homes can prove residents food and accommodation, but not medical care, and are required to be registered by the state, as well as by local authorities, in some cases. Puente did not apply for either kind of licensing.

The residents at her boarding house were stripped of their Social Security payments, and when some began to protest, Puente got rid of their concerns in the most horrific ways imaginable - she killed them. It was an alert social worker who got suspicious and alerted police to Puente's boarding house in 1988. The bodies were found, and police would later confirm that at least two more victims had been killed. Puente was sentenced to life without parole.

It's been 20 years since Puente's abuse was discovered, but the fears that another Puente-style boarding house owner could be running operations with slim chances of being discovered, still remain as strong as ever, officials say. States all over the country are cutting down on inspections of nursing home facilities, and the situation is likely to get worse as a faltering economy continues to suck out funding for essential services that could protect residents. California for instance, has recently announced cuts for funding the state's Ombudsman Program, which did exemplary work in conducting regular nursing home inspections, and keeping facilities on their toes.

Puente was able to get away with nursing home abuses for years precisely because of the lack of regular inspections and proper monitoring of facilities. How many more such abuse perpetrators could be lurking beneath the system's radar, unchecked and unmonitored, is anybody's guess.

October 21, 2008

A Growing Problem

I’d like to alert you to a growing problem in our country. It’s nursing home neglect.

When nursing homes neglect, or sometimes even abuse our mothers and fathers,
or our grandparents, I’ve got a real problem with that, and I want to help.

Sudden weight loss, bedsores, malnutrition, and frequent infections are just some of the warning signs. If someone you love is a nursing home resident, it is important to visit as frequently as you can, to ask questions, and to follow up. If you have questions about a resident who may have been abused or neglected, it is important to speak with qualified legal counsel right away.

September 29, 2008

South Carolina Agencies Announce Silver Alerts for Missing Seniors

Several Midlands law enforcement agencies recently joined together to announce their intent to issue public alerts to find missing seniors. Called Silver Alerts, the bulletins will be similar to the familiar Amber Alerts for missing children.

Some differences will remain, as federal law limits the use of message boards on interstate highways. Pending federal legislation may provide grants for more agencies to adopt Silver Alerts, but currently the programs are locally funded. Lt. Gov. Andre Bauer, the head of the state Office on Aging, told the media he would seek state funds if needed.

Nationwide, the incidence of adults wandering away from their caregivers is increasing as the population ages and more adults fall victim to Alzheimer’s disease. The South Carolina Alzheimer’s Association estimates there are 70,000 adults in South Carolina living with the disease and suggests that 60% will wander from their caregivers over the course of the disease. The increase in missing seniors has begun to impact the operations of law enforcement agencies in both operations and policy. Law enforcement agencies must wrestle with the difficult balance between privacy of an adult and the adult’s safety. Operationally, a full-scale search can occupy all available officers for hours or days while the adult is missing.

In Richland, Aiken, Horry, and Charleston counties, residents with an at-risk family member have another option. These counties have agencies participating in Project Lifesaver, a national non-profit organization that provides small tracking devices to participants, who include those with Alzheimer’s disease and autistic adults and children. Enrolled participants wear a tracking device on a wristband that can be located by local law enforcement using special radio tracking equipment. Caregivers initiate a search by calling the local agency. Nationally, the program reports it has been used over 1500 times with no serious injuries to missing participants and with an average search time of less than 30 minutes. The main drawbacks to this program are the costs of the equipment and the need for monthly maintenance and battery changes by program staff.

Thanks to The State, RCSD, and Project Lifesaver for reporting.

Continue reading "South Carolina Agencies Announce Silver Alerts for Missing Seniors" »

September 29, 2008

Federal Inspectors find Health & Safety Violations Rampant at Nursing Homes!

According to press reports, the Inspector General’s Office of the U.S. Department of Health and Human Services was to release a shocking report today, showing the results of their investigation of nursing homes. Of the nursing homes studied, over 90% had violated federal or state health & safety regulations. The results showed poor performance by for-profit, non-profit, and government-run nursing homes. Non-profits generally had the best performance among these groups, although their record is still appalling, at 88% of homes receiving citations for deficiencies.

Among the findings in the report: One in six nursing homes were so deficient that there was “actual harm or immediate jeopardy” to residents.

Of the greater than 37,000 complaints received by HHS in 2007, 39% were found to be substantiated. Of these, about one-fifth involved abuse or neglect of residents.

The rate of deficiencies varied by state, from 76% of nursing homes evaluated in Rhode Island to citations issued in 100% of evaluated homes in Alaska, Idaho, Wyoming and the District of Columbia. The Department identified 163 nursing homes that have a pattern of chronic deficiencies such that they will be under increased scrutiny.

A spokesman for the American Health Care Association, an industry group representing nursing homes, deflected criticism of nursing home compliance onto federal regulators, saying inspectors inconsistently interpreted regulations and the inspection system was broken. Still, the spokesman did acknowledge problems and said nursing homes need to do a better job.

Continue reading " Federal Inspectors find Health & Safety Violations Rampant at Nursing Homes!" »

August 1, 2008

Nursing Homes and Long Term Care Facilities: The Standard of Care

Both nursing homes and so-called "long term care facilities" must provide a high level of care to their residents, according to both Federal and State laws and regulations. Residents must be allowed to maintain their dignity, and they must be cared for with respect. Too often, however, this isn't the case.

The information on this blog is intended to educate the public about nursing home conditions in South Carolina and across the United States, and the legal landscape regarding patient care in this country. I hope you will come back often. I welcome your input and suggestions. Together, we can help change things, hold wrongdoers accountable, and improve the lives of some of the most vulnerable among us. I look forward to hearing from you.

Continue reading "Nursing Homes and Long Term Care Facilities: The Standard of Care" »

July 31, 2008

Nursing Home Problems Appear to be Increasing

In recent years, reports of abuse and neglect in nursing homes throughout South Carolina and across the nation have been in the public eye. With an increasingly aging population, issues of the care and treatment of our most vulnerable loved ones loom large. Over the course of the past several years of representing injured people, I have noticed a pronounced increase in the number of calls I get from family members who have a loved one who has been seriously injured in a nursing home.

My law firm represents these family members. You would be shocked at some of the stories I have heard about the conditions in nursing home facilities once visiting hours are over. It's appalling. The vast majority of the problems in nursing homes that I have encountered have the same cause - inadequate staffing.

If the nursing home doesn't properly staff the facility, then the residents can never receive the care they truly need. It's that simple.

Continue reading "Nursing Home Problems Appear to be Increasing" »